MoonGames Casino Canada
Summary
Yes, MoonGames Casino (Canada) appears legit and safe for Canadian players, but with some caveats.
It holds a strong regulatory license (UK Gambling Commission) and uses reputable software providers — which means the games are fair and your basic protections are in place. You’ll find lots of slots and a fun gaming environment.
However, for Canadian players there are a few things to watch: some user complaints about withdrawal delays, and it might not have full provincial Canadian licensing which gives slightly less local oversight.
So if you’re comfortable with an internationally-licensed casino and take the time to read the terms and check banking methods, MoonGames Casino Canada can be a reasonable choice. Just gamble responsibly, okay?
Pros
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MoonGames Casino Canada appears legit in that it holds a strong regulatory license (eg. via the UK Gambling Commission) which is a good sign of credibility.
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It offers a wide variety of slot games from reputable software providers, which is fun if you enjoy many options.
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Many users report positive interactions: e-wallets and deposits can be quick, the websites are user-friendly, and support is available.
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It lists Canadian dollars (CAD) as a currency option for Canadian players, making things simpler for you. (Note: always check current availability!)
Cons
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Some players have reported withdrawal delays or difficulties, especially when it comes to verifying documents or large wins. For example: “waiting 10 days now for a withdrawal and still no sign…”
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The terms & conditions may include clauses that are less favourable (e.g., betting restrictions, bonus usage rules) which might catch you out if you don’t read them carefully.
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While the casino supports many slots, the table games and live-dealer variety may be limited compared to top tier casinos — so if you’re into lots of live or table games, you might feel a bit constrained.
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Even though it accepts CAD and targets Canadian players, it may not have a full “provincial Canadian license” in your region, which means you might not have the same protections as you would with a locally-licensed Canadian casino.
MoonGames Casino Canada is an online gaming platform that offers Canadian players a fun space-themed gambling experience. It features hundreds of online slots, table games, and live dealer options from popular providers like NetEnt and Microgaming. The casino supports Canadian dollars (C$) and offers various bonuses, including welcome promotions and VIP perks. With a UK Gambling Commission license, MoonGames Casino Canada focuses on secure and fair gaming. While it’s not perfect—some players mention slow withdrawals—it’s generally seen as a legit and safe place for entertainment. It’s perfect for Canadian players who love spinning the reels.
What is MoonGames Casino Canada?
MoonGames Casino is an online casino platform that claims to serve players internationally, including Canadian players (at least according to some sources). It launched around 2013. The website is themed around space and “moon” imagery — think “blast off” to your gaming experience.
- Mobile casino
- SSL encryption technology
- Approved by eCOGRA
- Support provided 24/7
- Live chat available around the clock
- A variety of withdrawal methods
- Mobile apps
- Microgaming
- SSL encryption
- 19years experience
- SSL encryption
- RTG games
- Works well on all devices including Android, Windows, and iOS
- VIP rewards program
- Costa Rica Gaming license
- Prompt payouts
- SSL encryption
- Round the clock customer service
- Live chat available 24/7
- Mobile friendly design
- Compatible with Window, Android, and iOS
- SSL encryption
- Microgaming games
- Rewards program
- Alderney Gambling Control Commission license
- Microgaming games
- SSL encryption
- Compatible with Windows, Android and iOS
- Variety of deposit and withdrawal methods
- variety of games
- instant play and mobile versions
- 24/7 support via live chat and e-mail
- SSL encryption
- Routinely audited by eCogra
- Rewards program
- Alderney Gambling Control Commission license
- SSL encryption
- Microgaming games
- Works well on Android, Windows and Apple
- Alderney Gambling Control Commission license
- Rewards program
- Compatible with Windows, Android, and iOS
- Microgaming games
- SSL encryption
- Microgaming games
- SSL encryption
- Rewards program
- Compatible with Windows, Android, iOS
- Alderney Gambling Control Commission license
- Powered by Microgaming
- eCogra certificate
- Round the clock customer service
- eCogra certificate
- 24/7 support
- Powered by Microgaming
- Prompt payouts
- Superb customer service
- 24/7 support
- Great interface
- Jackpot games
When I say “Canada”, I mean: it might accept Canadian players (and Canadian dollars are listed as a currency in at least one reference).
That said — it’s not super clear in all sources how full “Canada support” is (banking, regulatory-licensing, etc). So, expect some extra caution if you’re playing from Canada.
In short: MoonGames Casino is present in the market, and Canadian players are possibly eligible — but it’s not 100% straightforward. Let’s look further.
Features
Here are some of the features that caught my eye about MoonGames Casino:
- Game selection: According to one review, MoonGames had around 200+ slot titles “instantly” available. Another review says they offer “Canadian Dollars” as a currency.
- Device compatibility: I found references to mobile games and browser play.
- Bonus / VIP programmes: Some mentions of welcome packages, reloads, VIP tiers.
- Banking/payment options: There’s mention of PayPal, credit cards, e-wallets in global reviews.
- Support: Live chat is mentioned in some historical reviews, though not consistently for Canadian players.
So, on paper, the features are quite typical of an online casino: plenty of games (especially slots), welcome offers, mobile play, etc. Now let’s dig into each aspect a little more thoroughly.
Games
For Canadian players wondering “what can I play?” — here’s a breakdown:
Slots
MoonGames offers a strong focus on slots. For example:
“With 200 titles available to play instantly on the website” (in a review).
And many of them are from big-name providers like NetEnt (Starburst, Gonzo’s Quest) and smaller ones like Barcrest, Dragonfish.
Table Games / Live Casino
This is where there’s a bit of a “but”. That same review points out:
“If players can’t get any thrills from the slot machines, then they probably won’t get any from the selection of other games either. … only three other casino games which are European Roulette, Live Roulette and Caribbean Poker.”
So the non-slot game variety seems limited (at least per that source).
Scratch Cards / Instant Wins
Yes — also available according to reviews.
Mobile / On-the-go
MoonGames apparently supports mobile play — “Mobile Games … from the best software providers … available on your portable gadgets.”
My summary: If you are a Canadian player who loves slots, MoonGames could be decent for you. If you’re into table games, live dealer action, a broad variety of casino game types, you might find the offering a little thin compared to other casinos.
Licenses and Regulations
This is super important when we ask “Is MoonGames Casino Canada safe?” or “MoonGames Casino Canada is legit?”. Licensing and regulation are key.
- According to one major review, MoonGames holds a licence from the UK Gambling Commission (UKGC).
- The same review says MoonGames is owned by “Daub Alderney Limited”.
- Another older review (LCB) claims license in Gibraltar (though info may be older).
What does this mean for Canadian players?
- A UKGC licence is a strong regulatory credential. That means the operator is regulated for players in the UK, with certain safeguards in place.
- However – Canadian online gambling law is a bit more complex. Even if the casino accepts Canadian dollars, you must check your local provincial rules. In Canada, online casinos may operate under provincial licences, or via offshore operators depending on jurisdiction.
- I did not find definitive publicly listed certification that MoonGames holds a Canadian-provincial gambling license (e.g., Ontario, British Columbia etc) at the time of this review.
- Also: just because a casino lists Canadian dollars or “Canada” on the site does not guarantee full regulatory compliance for Canadian players.
Bottom line: The presence of a UKGC license is a good sign — but it doesn’t guarantee full “Canadian compliance”. You’ll want to check local rules and ensure you’re comfortable with any regulatory nuance.
Gaming Software
Knowing which software providers power a casino can say a lot about quality, game fairness, variety.
MoonGames lists or is reviewed as having games from:
- NetEnt (Starburst, Gonzo’s Quest)
- Barcrest, Dragonfish
- In some sources: Microgaming, Play’n GO, Yggdrasil etc (depending on region).
For Canadian players, that’s generally positive. These are known providers with decent reputations.
What is less impressive: some sources say MoonGames has a limited selection of table/live games compared to rivals.
So: The software side is respectable in terms of slots and known providers; variety beyond slots may be lacking.
Complaints and Feedbacks
Ah yes — the important “what do players say” section. Because a site can look good, but real-world experiences matter.
Positive feedback
- On Trustpilot, MoonGames has a rating of around 4.1/5 from 142 reviews.
Many users report good game variety, friendly support, decent withdrawals in the past. - Some users mention good VIP treatment.
Negative feedback
- Multiple complaints around withdrawal delays, especially when winnings are higher. E.g., “Still waiting for my winnings that I won in September! 3k!!! … months for documents to be accepted.”
- Some users call the site “scammers” when they felt ignored. E.g., “What a terrible company … I have been waiting 10 days now for a withdrawal and still no sign of it arriving.”
- Some older reviews say the game variety is limited or the website looks dated.
My take
As with many casinos: you’ll hear happy players and unhappy players. Key points for Canadian players to note:
- Always check the terms & conditions for withdrawal processing times, maximum withdrawal limits, wagering requirements on bonuses.
- KYC/document verification can cause delays — if you win and haven’t uploaded documents, expect potential holdups.
- If you’re playing substantial amounts (winning big), prepare for more scrutiny and maybe slower payouts.
- Some complaints seem a bit older — but still worth noting.
Welcome Bonus and Promotions
If you’re a Canadian player shopping around for a good bonus, you’ll want to know what MoonGames offers. Here’s what I found — with the caveat: offers change, and very specifically for Canadian players the C$ amount may differ.
- One review says: “Welcome package … up to £1,500 in bonuses over their first three deposits.” (That’s in pounds sterling, not Canadian dollars).
- Another source claims there are “100 % monthly reload bonus, Canada”.
- The site lists Canadian Dollars as a currency accepted.
What you should check (as a Canadian player)
- Make sure the bonus is valid in Canada. Sometimes offers exclude certain regions or require specific currencies.
- Check the wagering requirement (how many times you must bet the bonus before withdrawal) — these can be steep.
- Check eligible games (some bonuses exclude certain game types).
- Check expiry dates, max bet limits, max conversion from bonus to withdrawable.
- Check whether the bonus is given in Canadian Dollars (C$) or another currency — conversion might affect value.
Summary
The promotions at MoonGames look attractive, especially for slots lovers, but for Canadian players you’ll need to verify the exact C$ amounts, terms and conditions. Don’t assume the UK/UK-pound version applies identically.
Banking Options
This is key — how deposits/withdrawals work for Canadian players, what currencies are supported, how fast things go.
From my research:
- Canadian Dollars (CAD) are listed as an accepted currency by some sources.
- Deposit methods globally include: credit/debit cards (Visa, Mastercard), e-wallets (PayPal, Neteller), prepaid cards/vouchers (PaySafeCard) etc.
- Withdrawal times in some reviews: deposits are instant (except wires) but withdrawals may have a “pending” or “processing” period (2 days or more) and may take longer especially for bank wires.
For Canadian players: What to check
- Are Interac e-Transfer or other Canada-specific payment methods supported? Some casinos offer them for Canadian players; I didn’t clearly find that for MoonGames.
- What is the minimum deposit/withdrawal in C$?
- What is the withdrawal limit (per transaction / per month) for Canadian players? For example one review cited a withdrawal limit of £20,000 per month for UK players.
- Are there any currency conversion fees if you deposit in CAD but the casino processes in another currency?
- How fast are withdrawals for Canadian players (and what methods)?
- Is verification (KYC) required before withdrawal (yes, likely) and how disruptive is that?
My observation
While banking options appear standard, the “Canadian-specific” overlay (methods, CAD processing, quick withdrawals) seems a little murky on MoonGames. If you’re in Canada, you may face slightly more friction than a local-licensed Canadian casino.
Is MoonGames Casino Canada Safe?
Yes — mostly safe, but with caveats. Here’s how I see it:
Good safety signs
- Holds a license from UKGC (strong regulatory body) which means there are certain standards for transparency, fairness, player protection.
- Uses known software providers (NetEnt etc) which generally implies regulated RNG games.
- Displays player feedback (mixed but available) rather than being totally opaque.
- Accepts CAD (suggests targeting Canadian market) and lists standard banking methods.
Some caveats
- Not clearly licensed by a Canadian provincial regulator (at least not publicly obvious). If you prefer “fully Canadian-licensed” casinos, this might matter to you.
- Some user complaints about withdrawal delays and document verifications — while not unique to MoonGames, they’re warnings.
- Some game variety limitations and older-style website design may hint at the platform being less cutting-edge than top tier casinos.
Verdict
For a Canadian player who is comfortable with playing at an internationally-licensed online casino (rather than strictly Canadian-licensed) — yes, MoonGames appears reasonably safe. But you should not treat it as “zero risk”. Make sure you do your homework, read the terms, and only gamble what you can afford to lose.
Is MoonGames Casino Canada Legit?
Let’s answer it directly: “Is MoonGames Casino Canada legit?” I’d say Yes, it appears legit, but not perfect, especially from a Canadian player’s perspective.
Here’s why I lean “Yes”:
- The license from UKGC gives legitimate backing.
- The software providers are good.
- It’s been around since 2013 (so longevity).
- Canadian dollars are listed as a currency accepted.
- There are many real player testimonials (both good & bad) which is more realistic than a perfect 100% five-star site.
But here’s why I say “with caution”:
- “Legit” doesn’t mean “no possibility of issues”. The complaints about withdrawals are real.
- “Canada” in the name “MoonGames Casino Canada” might give players the impression it is a Canadian-home-licensed casino — which may not be strictly true. So if you want full Canadian regulatory protection, check.
- Bonus and banking terms for Canadian players may differ from those marketed in other regions.
In summary: MoonGames Casino Canada is legit enough to consider, but don’t assume it’s flawless or exactly like a locally-licensed Canadian casino. Play responsibly, read the fine print, keep records.
Final Thoughts
Alright — wrapping up with practical advice.
If I were you (a Canadian player) sitting on the couch and wondering if I should try MoonGames Casino, here’s what I’d think:
- I like slots, I’m okay with playing on an internationally licensed casino, I understand I need to read the terms — then sure, I might go ahead and try MoonGames.
- But if I’m looking for extensive live dealer tables, fast withdrawals, or Canadian-specific payment methods, I might compare with other casinos that specialise in the Canadian market.
- Before depositing, I would check:
- Is the welcome bonus valid in Canada (C$ amount, wagering requirements)?
- Are my preferred payment methods (deposit + withdrawal) available and supported in Canada?
- What are the withdrawal times and limits for my region?
- Do I have identification & address proof ready (for KYC) so I don’t lose time later?
- Are the games I want (slots, table games, live games) offered?
A few more reminders:
- Always practise responsible gambling — set your budget, limits, take breaks.
- Document any bonus terms and keep records of your deposits/withdrawals.
- If something seems too good to be true, it may come with strings attached (e.g., huge wagering requirements).
- If you win, be prepared — bigger wins often trigger more scrutiny, verification, and possibly longer withdrawal processes.
In Conclusion
- MoonGames Casino Canada is legit in the sense it is a recognised online casino with regulatory licensing and decent features.
- MoonGames Casino Canada is generally safe, but not flawless — you still need to do your homework, especially as a Canadian player.
- It has a good slots focus, acceptable features, and decent gaming software, but there are some limitations (game variety beyond slots, banking certain Canadian-specific methods, delay complaints).
- If I were you, I would treat it as one option among many, and only deposit what you are comfortable with (and only after reading the terms).






